Pine pay limited

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING OUR SERVICE.

These Terms and Conditions (“Terms”) govern your access to and use of the services provided by PinePay Limited (“Company,” “We,” “Us,” or “Our”). By using our services, you agree to comply with these Terms. If you do not agree, you may not access the Service.

1. INTERPRETATION AND DEFINITIONS

INTERPRETATION
Words with initial capitalization have specific meanings defined under the following conditions. These definitions apply regardless of whether they appear in singular or plural form.

DEFINITIONS
For the purposes of these Terms and Conditions:

• “Affiliate” means an entity that controls, is controlled by, or is under common control with a party, where “control” refers to the ownership of 50% or more of the shares, equity interest, or other securities that have voting rights.
• “Company” (also referred to as “We,” “Us,” or “Our”) refers to PinePay Limited, located at P.O. Box 126435, Makumbi House, Makumbi Drive, Mulawa Road, Kira, Wakiso, Uganda.
• “Country” refers to Uganda.
• “Device” means any device capable of accessing the Service, including computers, mobile phones, and tablets.
• “Service” refers to the website and digital payment solutions provided by PinePay Limited.
• “Website” refers to our official website, accessible at https://pinepaylimited.com.
• “Terms and Conditions” (also referred to as “Terms”) means this agreement between you and the Company regarding the use of the Service.
• “You” refers to the individual or entity using our Service.

2. ACCEPTANCE OF TERMS

By accessing or using our Service, you confirm that you are at least 18 years old and legally capable of entering into these Terms. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms. Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your data. Please review it before using our Service.

3. SERVICES PROVIDED

PinePay Limited provides the following services:

• Payment Processing Solutions
• Merchant Onboarding Services
• Cryptocurrency Collection & Settlement
• Digital Payment Solutions
• Consulting on Payment Systems
• Bank Partnerships and Merchant Integration
• Business Solutions, including Rebranding & Digital Marketing

We reserve the right to modify or discontinue any of our services at any time without prior notice.

4. ACCOUNT REGISTRATION

To access certain features, you may be required to create an account. By registering:

• You must provide accurate, complete, and up-to-date information.
• You are responsible for maintaining the confidentiality of your account credentials.
• You agree to notify us immediately of any unauthorized access to your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

5. PAYMENTS AND BILLING

• Payments for services must be made in full before service delivery.
• Subscription-based services will be billed according to the agreed plan.
• Refunds are governed by our Return & Refund Policy.
• Failure to make payments may result in service suspension or termination.

6. USE OF CONTENT

• All content, including text, software, graphics, and logos, is the intellectual property of PinePay Limited.
• You may not modify, reproduce, or distribute any content without our prior written consent.

7. PRIVACY AND DATA PROTECTION

Your use of our services is subject to our Privacy Policy, which governs the collection, storage, and usage of your personal data. By using our Service, you consent to the collection and use of your information as outlined in our Privacy Policy.

8. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

• PinePay Limited shall not be liable for any indirect, incidental, or consequential damages, including but not limited to loss of profits, data loss, or business interruption.
• Our liability shall be limited to the amount actually paid by you for the service or 100 USD, whichever is lower.

9. WARRANTIES DISCLAIMER

Our services are provided “AS IS” and “AS AVAILABLE.” We do not warrant that the Service will be uninterrupted, secure, or free from errors.

10. THIRD-PARTY LINKS

Our Website may contain links to third-party websites. We do not endorse or assume responsibility for the content, privacy policies, or practices of any third-party sites.

11. CHANGES TO TERMS

We reserve the right to modify these Terms at any time. Continued use of our services after changes are posted constitutes your acceptance of the revised Terms.

12. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of Uganda.

13. DISPUTE RESOLUTION

In the event of a dispute, you agree to contact us first to seek an informal resolution. If no resolution is reached, disputes shall be resolved through arbitration in Kampala, Uganda.

14. CONTACT US

For questions or concerns regarding these Terms, please contact us at:

• 📍 Address: P.O. Box 126435, Makumbi House, Makumbi Drive, Mulawa Road, Kira, Wakiso, Uganda
• 📞 Phone: +256 754 878 544
• 📧 Email: [email protected]
• 🌐 Website: https://pinepaylimited.com

Thank you for choosing PinePay Limited – Your Expert Payment Consultant.